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SUMMARY:BIFA virtual Young Forwarder Network - Understand your impact on customer satisfaction
DESCRIPTION:Customer satisfaction is a crucial part of any successful business with negative experiences seriously impacting return business and reputation. In this virtual YFN\, Paul Rowden of TRS Training will help you understand the impact of your words and actions on customer satisfaction during periods when everything is going to plan and at those critical times when something goes wrong. \nRegister HERE
URL:https://dev.bifa.org/event/bifa-virtual-young-forwarder-network-understand-your-impact-on-customer-satisfaction/
LOCATION:Maltacourt Ltd
CATEGORIES:Young Forwarder Network
ATTACH;FMTTYPE=:
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DTSTART;TZID=Europe/London:20250625T153000
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CREATED:20250616T084315Z
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UID:24729-1750865400-1750869000@dev.bifa.org
SUMMARY:BIFA virtual Young Forwarder Network - Understand your impact on customer satisfaction
DESCRIPTION:Customer satisfaction is a crucial part of any successful business with negative experiences seriously impacting return business and reputation. In this virtual YFN\, Paul Rowden of TRS Training will help you understand the impact of your words and actions on customer satisfaction during periods when everything is going to plan and at those critical times when something goes wrong. \nRegister HERE
URL:https://dev.bifa.org/event/bifa-virtual-young-forwarder-network-understand-your-impact-on-customer-satisfaction-2/
LOCATION:Maltacourt Ltd
CATEGORIES:Young Forwarder Network
ATTACH;FMTTYPE=:
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