All of the key contacts below can be contacted using their email addresses. Please email the appropriate person and they will respond to you.

Directors

Remote

Carl Hobbis

Training Manager and Executive Director

For enquiries relating to Freight and Customs Skills Training delivery and development. (For Air Cargo Security Training enquiries refer to Training Administration)

BIFA HQ, Feltham

Robert Windsor

Policy & Compliance Manager and Executive Director

For enquiries relating to advice and information on Maritime, Road and Dangerous Goods, BIFA Standard Trading Conditions (STC), Legal and Insurance.

BIFA HQ, Feltham

Steve Parker

Director General

For enquiries relating to Governance, Health & Safety and Human Resources.

BIFA HQ, Feltham

Spencer Stevenson

Member Services Manager and Executive Director

For enquiries relating to Membership, Training Administration, IT Support, Facilities and Complaints.

BIFA HQ, Feltham

Robert Keen

International Relations Manager

For enquiries relating to Governance, Health & Safety and Human Resources.

Accounts

BIFA HQ, Feltham

Sue Whelan

Finance Manager

For enquiries relating to Finance and Facilities, plus enquiries for Robert Keen in his absence.

Policy & Compliance

BIFA HQ, Feltham

Igor Popovics

Policy & Compliance Adviser - Customs

For enquiries relating to advice and information on Customs matters.

BIFA HQ, Feltham

Robert Windsor

Policy & Compliance Manager and Executive Director

For enquiries relating to advice and information on Maritime, Road and Dangerous Goods, BIFA Standard Trading Conditions (STC), Legal and Insurance.

BIFA HQ, Feltham

David Stroud

Policy & Compliance Adviser - Air

For enquiries relating to advice and information on Air Cargo, Air Cargo Security, IATA & CASS.

Membership

BIFA HQ, Feltham

Sarah Milton

Membership Supervisor

For enquiries relating to BIFA Membership, BIFAlink Mailing and Admin, Publication orders and FIATA documentation.

Media Enquiries (journalists only)

Remote

Ian Matheson

Impress Communications

This number should only be used if you are a bona-fide journalist; require a comment or information from BIFA; and have a new line of enquiry on topical issues that

Communications

BIFA HQ, Feltham

Brooke Neilson

PR and Communications Apprentice

For enquiries relating to BIFA’s internal communications, member communications, social media and website content.

BIFA HQ, Feltham

Natalie Pitts

Communications Manager

www.linkedin.com/in/natalie-pitts
For enquiries relating to BIFA’s internal communications, member communications, social media and website content.

Training Development

BIFA HQ, Feltham

Graeme Wilkinson

Training Development Manager

For enquiries relating to Freight and Customs Skills Training delivery and development.

Training Administration

Remote

Nezda Leigh

Training Support Administrator

For enquiries relating to booking BTEC Freight and Customs course assessments/exams.

Training Support

BIFA HQ, Feltham

Sharon Sampeys

Training Administrator

For all enquiries relating to booking and payment for BIFA Training courses. Alternative email bifatraining@bifa.org.

BIFA HQ, Feltham

Ramandeep Sohal

Training Administrator

For all enquiries relating to booking and payment for BIFA Training courses. Alternative email bifatraining@bifa.org.

Training Delivery

Remote

Carri Marais

Trainer - Freight and Customs

(For Air Cargo Security Training enquiries refer to Training Administration)

Remote

Liz Sumner

Trainer - Freight and Customs

(For Air Cargo Security Training enquiries refer to Training Administration)

Remote

Claire Capaccioli

Trainer - Freight and Customs

(For Air Cargo Security Training enquiries, refer to Training Administration)

Events

Member Engagement

Denise Hill

BIFA HQ, Feltham

Shelby Merchant

Events Assistant Apprentice

For enquiries relating to the BIFA’s Events (Freight Service Awards, Young Forwarder events, Multimodal) and BIFA link magazine enquiries.

BIFA HQ, Feltham

Sharon Hammond

Events Executive

For enquiries relating to the BIFA’s Events (Freight Service Awards, Young Forwarder events, Multimodal) and BIFA link magazine enquiries.

Consultant To BIFA & Regional Representatives

Anglia, London East and South East

Paul Newman

Consultant to BIFA

Supporting all BIFA Members in Anglia, Central and East London and the South East, and administration of Regional Members’ meetings in Anglia (FPUA), Kent and East Sussex, and London East.

London West & South West

Mike Jones

Regional Representative

Supporting all BIFA Members in West London and the South West, and administration of Regional Members’ meetings in Avonmouth, Gatwick, Heathrow, Solent and Stansted